We just performed a hardware only upgrade to the machine that we utilize to make mugshots. Our camera runs s-video into an s-video-to-usb adapter. Now when going into the names module and trying to add a picture to a record using the capture button, we get the error below. We have installed Leads Tools per support, with no luck. Has anyone else seen this issue?
Windows 7 SP1
I/Leads - RMS V09.01.0000.00020
Problem setting up TWAIN contrals...
Error 20080 - Problem setup properties for the Capture device
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