We are upgrading from 10.2.0. When we started, 10.2.2 was the latest greatest, but we encountered a significant issue for us, and we changed to version 10.2.3 because the issue was fixed. We are doing the upgrade in-house, due to costs. Help Support has been very helpful. We originally hoped to be done in June, but encountered numerous issues - some with us and some with the upgrade. We thought about changing to version 10.2.4 and then version 10.2.5, but we would have to start over, and it is not worth the pain and effort. We hope to start NetWorks after the upgrade.