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time difference between database server and disp terminal exceeds tolerance setting

Comments: 8 - Last Comment by bbain on Sep 3, 2015   Comment Filter:
Posted on May 27, 2015
 
 

Hi there,

We are getting this 'time difference between idisp.exe on terminal e.g. HPD130 and the dtabase server exceeds the tolerance setting".  But when we look at the server time and terminal time every 17min around the time of the error, they are never out more than a fraction.  We are stumped.

Any suggestions?

Thanks,

Bev.

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RE: time difference between database server and disp terminal exceeds tolerance setting
Posted on Aug 21, 2015 in response to: bbain
 
 
(5.0)
   
 

We were seeing some cases where the time difference was one hour causing us to think this was a Daylight savings time issue

Our previous CAD Technical administrator and Project Leader was back on contract as a consultant and investigated, delivering the attached report. Our thought, based on this is that our problem would have gone away, or reduced in November when we returned to Standard time.

Based on this the Intergraph Support Personnel were able to find an updated "is_dst_now function" that their development team provided. I have altered the function in our development system and will test. Once I have added it to production I will report back.

WPS Report on Time Sync One Hour Difference.docx
RE: time difference between database server and disp terminal exceeds tolerance setting
Posted on Sep 1, 2015 in response to: Rachel Sarabia
 
   
 

I implemented this function change in production yesterday and have not had one message in ESMD regarding time out of sync. Normally in this time span I would have had  a few from Dispatcher and Calltaker workstations and a dozen from w3wp.exe on the comm server.


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