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Topic Artifacting issue in IDispatcher and ICalltaker

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Artifacting issue in IDispatcher and ICalltaker
Posted on Jun 18, 2015
 

Hello,

We are running CAD 9.2 MR5 and since our upgrade last spring, we are having artifacting problems.  Our hardware specs meet Intergraph's requirements.  The user will see units overlapping and colors mixing on the Unit Monitor.  Or see the remains of a popup window in the event Remarks window.  Or when they right click on the event monitor, the bottom of the menu sometimes isn't visible and other times, when you close the menu, it leaves part of it behind on the screen.  We have hundreds of examples.  See the attachment for a small sample.

We have worked with HP and they cannot find any issue with the workstations or monitors.

Has anyone else experienced these issues?

 

Thanks,

Bev.


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