Possible Answers

Topic Mugshot capture error

You may need to log in to view this topic.

Mugshot capture error
Posted on May 28, 2015
 

We just performed a hardware only upgrade to the machine that we utilize to make mugshots.  Our camera runs s-video into an s-video-to-usb adapter.  Now when going into the names module and trying to add a picture to a record using the capture button, we get the error below.  We have installed Leads Tools per support, with no luck.  Has anyone else seen this issue?

 

Windows 7 SP1

I/Leads - RMS V09.01.0000.00020

 

Problem setting up TWAIN contrals...
Error 20080 - Problem setup properties for the Capture device


The Following Answers May Help to Solve This Question
  Results
Discussion Mugshot capture error
We just performed a hardware only upgrade to the machine that we utilize to make mugshots . Our camera runs s-video into an s-video-to-usb adapter. Now when going into the names module and trying to add a picture to a record using the capture button, we get the error below.