we are dispatching units on a fire event and depending on few informations, we are experiencing something "wierd"

example:

unit 123 is not available (and should be recommanded if available)

So unit recommandation form will propose, for example, units 124, 206, 306, 406 for alarm level 1

Dispatcher accepts it and dispatches units

Unit 123 is now available

Fire event alarm level upgrade to 2

Dispatcher goes to unit recommandation form and see units 123, 207, 307, 905

Dispatcher accepts it and dispatches them

We now have units 124, 206, 306 406 dispatched at alarm level 1

And we have units 123, 207, 307, 905 dispatched at alarm level 2

Fire chief asks dispatcher to tell him which units have been dispatched at level 1 or 2, the easiest way to answer it is to go back to unit recommandaiton form and see them

But, if he does that, he'll see that unit 123 is at alarm level 1 and 124 is at level 2 

I understand that 123 should have been dispatched in level 1 but was not avaliable

Why this form can't show real thing

How can we answer to the fire chief easily and with the good information?

the flag is set to 1.

But, even if unit recommendations are available into event comments, it's hard to quickly find the information because there is a lot of system remarks

and

the alarm level is not part of comments so if chief asked over the air "Dispatcher, give me which units were dispatched at alarm level 1 and which units were at level 2", our dispatcher can't answer quickly on correctly.

But, maybe I'm wrong. We are new to Hexagon cad so... :)

do you mean that this column contain the alarm level of the unit when it has been dispatched?

If yes, I imagine we could simply add this column into our unit monitor so it will helps our dispatcher getting information?