Unsolved

Portal Message folder on Communication Server not processing messages and continues to build up

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Posted on Aug 7, 2017
 
 

E:\ProgramFiles(x86)\Intergraph\Portal\msg folder is not able to process messages and continues to build up until Tablets are not able to sign on and just sit. This is on our Production system and causing issues company wide.

Has anyone had any issues with Portal not keeping up? Our messages spike up over 2,000 and continue to build quickly over 10,000 plus.

We have stopped the communication services on ISM and then deleted msgs discarded, deleted all gps messages from msgs folder, deleted the switch file and restarted services on communication server. Used to let Portal Msg folder catch up and people would eventually be able to sign on. This is not solving the issue any longer. Any help would be greatly appreciated.

Thanks,

Joel

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