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open Fiber feature editor with fitface selected crash the g3e application

Comments: 1 - Last Comment by kwshumak on Apr 11, 2018   Comment Filter:
Posted on Apr 11, 2018
 
 

When i try to call the FFE to add object inside a fiber interface the application crash. I have made some changes to the attribute feature but nothing of critical for what i see. The event viewer tracks MSVCR120_CLR0400.dll​ implication. If im able to open the GUI (passing by owned object, fi patchpanel, but not always works) i get the attached error trying to add components into a rack. Thanks for interest

 

FFEerror.PNG
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RE: open Fiber feature editor with fitface selected crash the g3e application
Posted on Apr 11, 2018 in response to: mbresci
 
   
 

I believe it would be best for you to log a Service Request on the support web site so that we can work through this issue together to find a solution.  We will need access to your environment, and please make sure you include the version of G/Technology and FOW being used to reproduce this error.

Thank you.

Karen

Karen Shumake

Senior Manager, Utilities & Communications Global Product Support

T: +1.256.730.1936 M: +1.256.542.8703

E:  karen.shumake@hexagonsi.com

 

Hexagon Safety & Infrastructure

305 Intergraph Way

Madison, AL 35758

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