Hi,
we are dispatching units on a fire event and depending on few informations, we are experiencing something "wierd"
example:
unit 123 is not available (and should be recommanded if available)
So unit recommandation form will propose, for example, units 124, 206, 306, 406 for alarm level 1
Dispatcher accepts it and dispatches units
Unit 123 is now available
Fire event alarm level upgrade to 2
Dispatcher goes to unit recommandation form and see units 123, 207, 307, 905
Dispatcher accepts it and dispatches them
We now have units 124, 206, 306 406 dispatched at alarm level 1
And we have units 123, 207, 307, 905 dispatched at alarm level 2
Fire chief asks dispatcher to tell him which units have been dispatched at level 1 or 2, the easiest way to answer it is to go back to unit recommandaiton form and see them
But, if he does that, he'll see that unit 123 is at alarm level 1 and 124 is at level 2
I understand that 123 should have been dispatched in level 1 but was not avaliable
Why this form can't show real thing
How can we answer to the fire chief easily and with the good information?
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