<![CDATA[Hexagon Safety & Infrastructure - G/Technology]]> http://support.hexagonsafetyinfrastructure.com/infocenter/index?page=home G/Technology en Oracle Knowledge Information Manager http://blogs.law.harvard.edu/tech/rss <![CDATA[G/Technology March 2020 Release]]> Are there any updates on the March 2020 release of G/Technology?

]]> 2020-04-08 13:08:18 Etc/GMT <![CDATA[SAP HANA Integration]]> I am interested in any confirmation that G/Technology can be integrated with SAP S/4HANA Asset Management. Any feedback is very welcomed?

]]> 2020-03-13 23:54:53 Etc/GMT <![CDATA[OpenID Auth 2.0]]> Do Anyone of you will kindly recommend implementing G/Technology OpenID architecture using ADFS?

It will be useful to see the details on maintenance of the GTech OpenID in ADFS for around 1K of users, frequently changed.

Thank you

]]> 2020-03-13 23:24:32 Etc/GMT <![CDATA[GTechHelper API 10.4.1912]]> We are experiencing the issue of launching G3E.exe from an application that uses IGTechHelper documented API.

It complains that an Interface is not registered on the call of the method Connect.

However, it works fine when the user launches the application using elevated privileges. Thereafter it works as expected for a regular user. 

Have Anyone use IGTechHelper in secure IT infrastructure?

]]> 2020-03-13 23:19:22 Etc/GMT <![CDATA[Fiber Optic Works]]> Hello, Have Anyone successfully implemented FOW?

I am asking not about deployment but about usability for business use.

Thank you for any feedback

]]> 2020-03-13 22:34:57 Etc/GMT <![CDATA[Direct G/NetExport and G/NetPlot]]> Has anyone tried already RESTFul G/NetExport and G/NetPlot API?

It seems like there is no documentation about it. Build 1912.

]]> 2020-02-05 23:24:07 Etc/GMT <![CDATA[Attach vector data support for AutoCad 2018 and higher. ]]> Currently we are using the import tool "attach vector data" in G/tech that only supports AutoCad products < 2013.

We would like an urgent upgrade for this plugin to support AutoCad > 2018.

Most files these days are created with AutoDesk Civil 3D, which make it impossible to downgrade to a 2013 version.  

 

Thanks Yves  

]]> 2020-02-03 06:59:26 Etc/GMT <![CDATA[Technology Updates for G/Technology®, Fiber Optic Works® and NetWorks® announced for Q1 2020 rel]]> Beginning with the March 2020 release of G/Technology® 10.04.2003, G/Technology Fiber Optic Works® 01.04.2003, and NetWorks® 02.00.2003, our software will no longer be compatible with Oracle 11g client or server.  Our minimum requirement will be Oracle 12c (12.2).  We have made this decision so that we may take advantage of new Oracle functionality in our software.  With these versions of Hexagon software, our supported Oracle versions will be Oracle 12c (12.2) and Oracle 19c.

Also, with our March 2020 releases we will support Windows 10 Build 1909.

]]> 2020-01-24 20:57:15 Etc/GMT <![CDATA[GTECH ver 10.04.1906, Oracle 12c r2 and Character Set ]]> SMUD upgraded to the 10.04.1906 version of GTECH end of last year.    During the first week of  the project we ran into an issue where the Oracle 12cr2 wanted the character set to be  AL32UTF8  but GTECH currently was on  WE8MSWIN1252 .  After consulting with our Hexagon team who consulted with support, we were told there would be no issues other than the minor ones already found (the oracle dB had a few rows that needed changing for a couple characters and one style rule that needed to be rebuilt).   

We recently found an issue with GNET Viewer and how it uses encyption for passwords.    This new character set changes certain leters in a password to be a space when it encyrpts them and puts them in the stored table.   This causes GNET to get an error, the next time the user tries to log on.    

We've been told it will be fixed in the 10.4.2006 release, and that only a couple of companies are using this character set.  

If you use this GTECH, Oracle 12cr2 and AL32UTF8, please be aware of this issue.   I have attached the error message we get and you can reach out either here or to my email tina.eichele@smud.org

 

]]> 2020-01-24 00:33:34 Etc/GMT <![CDATA[Strategical Roadmap of G/Technology & NetWorks products]]> Every year HxGN used to share the product roadmap, online or during the conferences.

For a couple of years, there were no updates posted about the roadmap.

What is the HxGN vision for G/Technology and NetWorks for the next couple of years?

]]> 2020-01-22 22:36:08 Etc/GMT <![CDATA[SetStatusBar - text field is not wide enough]]> Hello Friends,

I am using MobileViewer version 10.04.1909.00006, I am not able to see text properly (text field is not wide enough)in status bar botton of the mobileViewer.

I tied to find config setting in below config file, But I am not show which tag needs to be update there.

C:\Program Files (x86)\Intergraph\GTechnology\Program\IngrViewer.exe.config

Please find attached my issue and please let me know, If you have any solution of this.

Thanks,

 

 

 

]]> 2020-01-09 16:45:34 Etc/GMT <![CDATA[Navigate to feature in Networks Essential via URL]]> Is it possible to create a URL that will open Networks Essential and automatically navigate to a particular feature? We have a separate system that sends email alarms when assets meet certain conditions. I would like to include a link in that email that will allow the reader to quickly navigate to the feature in Networks Essential.

]]> 2019-10-18 12:14:05 Etc/GMT <![CDATA[Upgrade to Windows Server 2019]]> We are starting the process of upgrading to G/Technology 10.4.  We had planned on upgrading to Windows 2016 servers, SQL Server 2016 and Oracle 12c.  Our infrastucture team has suggested that we upgrade to Windows 2019 servers.  Has anyone tried Windows 2019 server and what has your experience been?

]]> 2019-08-20 18:36:32 Etc/GMT <![CDATA[User Customization in Gdesigner disappears.]]> It happens more frequent now than with earlier versions of GDesigner.

For some of the users it happens every day. Then they need to recreate their favorite buttons/shortcuts etc. to be able to have an effective workflow.

Do other users experience the same “development” in the behavior within GDesigner?

]]> 2019-07-19 12:32:20 Etc/GMT <![CDATA[Ricoh printers and G/Net Plot]]> We are moving to Ricoh printers but there appears to be an issue printing to them from G/Net Plot.  We use network print servers and the printers are defined in our GDR_GNVPRINTERS table.  The print queues for the Ricoh printers are defined using the Ricoh universal driver.  When one of the Ricoh printers is selected the print shows up in the print queue for the printer then disappears.  If we define a print queue for the Ricoh printer using the HP universal driver things print, but we lose some functionality.  We are only seeing this problem when G/Net Plot is involved.  Has anyone else experienced this problem?

]]> 2019-07-11 16:42:32 Etc/GMT <![CDATA[G/Technology® Fiber Optic Works 01.04.1906 Build 00006 is Available]]> Hexagon Safety & Infrastructure is pleased to announce the release of G/Technology® Fiber Optic Works 01.04.1906 build 00006 (01.04.1906.00006).  

The software is now available for shipment.  Please complete the Software Delivery Request Form on the Support web site. 

The software released on June 26, 2019.  

Please review the Issues Resolved documents for a detailed listing of CRs that have been corrected in this release, as well as the Release Notes for new functionality.  All release documents are located on the support web site.

Thank you.

Karen Shumake

]]> 2019-06-28 17:10:50 Etc/GMT <![CDATA[G/Technology® 10.04.1906 Build 00009 is Available]]> Hexagon Safety & Infrastructure is pleased to announce the release of G/Technology® 10.04.1906 build 00009 (10.04.1906.00009).  

The software is now available for shipment.  Please complete the Software Delivery Request Form on the Support web site. 

The software released on June 26, 2019.  

Please review the Issues Resolved documents for a detailed listing of CRs that have been corrected in this release.  All release documents are located on the support web site.

Thank you.

Karen Shumake

]]> 2019-06-28 17:06:05 Etc/GMT <![CDATA[problems with 10.4?]]> Has anyone sucessfully installed 10.4? We have installed 10.04.1812.00008 on a new Windows 2016 server.

PulishSubsetService.exe fails with Beginning extraction of attribute records...  as the last entry in the log file.

In the event log: Faulting module name: KERNELBASE.dll, version: 10.0.14393.2969
Exception code: 0xc0000005   (that's a Windows memory access violation)

Only small data subsets can be generated successfully, though by setting HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Intergraph\GNetViewerPublishSubset\ShrinkAfterXComponentTables  (as mentioned in documentation) we were able to publish one larger subset (but not the other). It's about how often to release memory after processing Oracle views.

I hear from another Danish customer that there are also problems with G/NetPlot in 10.4, though I don't know the details. We have also been unable to get a new Amyuni PDF driver to work with NetPlot.

The issue has been reported. We're planning to upgrade from 10.2.1 SP1 and must do this by the end of the year, as support for the current 2008 R2 server stops at the end of the year.

Publishing DDC files, running NetViewer, and running G/Mobile with the data subsets that we have been able to generate work ok, but the subset generation and Netplot problems are showstoppers.

In general I have to say that there has been insufficient testing before this release.

David Douglas, HMN GasNet, Denmark

 

 

 

 

]]> 2019-06-06 12:53:02 Etc/GMT <![CDATA[G/Technology® 10.03.1905 Build 00001 MR is Available]]> Hexagon Safety & Infrastructure is pleased to announce the release of G/Technology® 10.03.1905 build 00001 (10.03.1905.00001).  

The software is now available for shipment.  Please complete the Software Delivery Request Form on the Support web site. 

The software was released on May 20, 2019.  

Please review the Issues Resolved documents for a detailed listing of CRs that have been corrected in this release.  All release documents are located on the support web site.

Thank you.

Karen Shumake

]]> 2019-05-20 19:56:49 Etc/GMT <![CDATA[G/Technology® 10.02.0500 Build 11001 MR is Available]]> Hexagon Safety & Infrastructure is pleased to announce the release of G/Technology® 10.02.0500 build 11001 (10.02.0500.11001).  

The software is now available for shipment.  Please complete the Software Delivery Request Form on the Support web site. 

This version of software will NOT run on Windows 10 – Fall Creators Update 1809.

The software was released on April 22, 2019.  

Please review the Issues Resolved documents for a detailed listing of CRs that have been corrected in this release.  All release documents are located on the support web site.

Thank you.

Karen Shumake

]]> 2019-04-22 21:12:27 Etc/GMT