<![CDATA[Hexagon Safety & Infrastructure - CAD Administrators ]]> http://support.hexagonsafetyinfrastructure.com/infocenter/index?page=home CAD Administrators en Oracle Knowledge Information Manager http://blogs.law.harvard.edu/tech/rss <![CDATA[MPS - Test Plan]]> Hi:

We are in the middle of our CAD 9.4 upgrade and are wondering if anyone has an MPS test plan and or training plan that they would be willing to share.

Thanks,

Brett

]]> 2018-06-22 16:11:48 Etc/GMT <![CDATA[Resolution to DB Copy Error Fail CADDBM 9.2 MR3]]> Issue was DB Copy Fail.   Reviewed the dbcopy_dynamic log file and was able to see that the dynamic job failed to complete due to a constraint violation on the DESTINATIONS table. Repaired this issue by deleting the duplicate value in sequel server. Then ran DBRecovery and DBCOPY ran with the same result. I ran DB recovery again and this time it was the msg_num row in the MESSA table that had a duplicate value. Deleted this value ran recovery again.then DBCOPY once more. Everything ran successfully. RE-Enabled the scheduled tasks dynamic.bat & static.bat that I stopped earlier.

]]> 2017-07-27 21:11:03 Etc/GMT <![CDATA[ISM Redundancy - Peered Services]]> Hi:

I would like to get an idea of which ISM services on the communication/interface server that agencies have a redundant peer for on a second server. MDTSVR, ANI/ALI, INFORMERSERVER etc.

Please note the reason for the peer, (eg: Load balancing; soft failover; Disaster Recovery) and any recommendations, suggestions that you have.

Thanks,

Brett Mitchell

Application Systems Specialist

Division 37, ITSD

Winnipeg Police Service

]]> 2017-06-30 15:24:44 Etc/GMT <![CDATA[CAD Upgrade Done in House or by Consultant?]]> Hi:

Has anyone completed an in-house CAD upgrade either themselves or with consultants other than Hexagon? We are going from version 9.2 MR5 to 9.4 with person level tracking.

If you have:

  • Who was the consultant?
  • Would you recommend them?
  • Would you recommend doing this type of upgrade without Hexagon?
  • What were your lessons leaned?

Thanks,

Brett
Winnipeg Police Service

]]> 2016-12-06 14:20:51 Etc/GMT <![CDATA[Dashed Lines and I/Map Editor for ArcGIS]]> Does anyone happen to know what symbol in ArcMap can be used to produce a dashed line in a .MAP file?

I've gone through a number of them and they all get rendered as solid lines by I/Map Editor.

]]> 2016-06-08 12:24:27 Etc/GMT <![CDATA[BannerRes wpf]]> Hi - I'm creating some triggers in the Banner wpf to reverse video certain Banner messages.  We'd like to also reverse video based on assigned Event information, like type or event priority.  Is the unit and assigned event data accessible in the xaml?  The event number is in the tooltip but I don't find where the tooltip is created.

Thanks!

Sarah

]]> 2016-02-19 18:00:57 Etc/GMT <![CDATA[Disaster Recovery Document Template]]> Does anyone have a good disaster recovery plan template or their disaster recovery documentation that they would be willing to share?

]]> 2015-09-21 13:19:31 Etc/GMT <![CDATA[Map Roll]]> Greetings:

Has anybody documented how to complete a map roll with the intergraph tools?

I'm familiar with some of the steps and where to execute them (and how to recover in the event of disaster), but I've not tried a map rool yet, and I would like to see how others are doing them.

Documentation .. pictures ... your insight to the process ... would be appreciated.

]]> 2015-09-15 13:32:41 Etc/GMT <![CDATA[Defining street ranges]]> We are currently running version 9.1 and have an issue with a street range.  The street range is defined as something weird like 102-105, 108-112, 118-123, 125-140 .... and on and on.  We cant create events on addresses that are not in this range, such as 106, 114, 124.   How do we adjust the range?  Is this defined in the maps?  Or can we change it in CADDBM or SQL?

]]> 2015-08-31 17:21:14 Etc/GMT <![CDATA[Artifacting issue in IDispatcher and ICalltaker]]> Hello,

We are running CAD 9.2 MR5 and since our upgrade last spring, we are having artifacting problems.  Our hardware specs meet Intergraph's requirements.  The user will see units overlapping and colors mixing on the Unit Monitor.  Or see the remains of a popup window in the event Remarks window.  Or when they right click on the event monitor, the bottom of the menu sometimes isn't visible and other times, when you close the menu, it leaves part of it behind on the screen.  We have hundreds of examples.  See the attachment for a small sample.

We have worked with HP and they cannot find any issue with the workstations or monitors.

Has anyone else experienced these issues?

 

Thanks,

Bev.

]]> 2015-06-18 14:07:53 Etc/GMT <![CDATA[AniAli UDP feed]]> I'm trying to take my aniali RS232 data feed and convert it to UPD so I can access it on the LAN. The documentation describes the configuration, but I can't get it to work. Has anyone done this and have some suggestions?

]]> 2015-05-27 22:41:16 Etc/GMT <![CDATA[time difference between database server and disp terminal exceeds tolerance setting]]> Hi there,

We are getting this 'time difference between idisp.exe on terminal e.g. HPD130 and the dtabase server exceeds the tolerance setting".  But when we look at the server time and terminal time every 17min around the time of the error, they are never out more than a fraction.  We are stumped.

Any suggestions?

Thanks,

Bev.

]]> 2015-05-27 15:51:58 Etc/GMT <![CDATA[Site Document Type ]]> I'm wondering if anyone uses something other that the delivered Intergraph site document to track changes to their CAD environments.  Our team is looking at maybe OneNote and an internal calendar to track our changes as well as our availability.  Welcome any feedback, thoughts, ideas!

]]> 2015-02-11 17:59:04 Etc/GMT <![CDATA[CA Backup Software Causing Issues with IPS Services]]> We currently have CA Backup software running on all or our servers that runs a full backup every Sunday from 02:00 to 05:00 hours on our primary COMM server.  Unfortunately, the ASPrptgen app pool service crashes around 03:30 hours every Sunday.  We suspect it has something to do with the software that the backup and recovery specialist is using to back up the server, but he contends that he is using the most recent version and no other issues have been experienced amoung the other servers.  Has anyone else out there had any similar issues using CA Backup or similar software?

]]> 2014-11-18 13:14:25 Etc/GMT <![CDATA[ProQA legacy and CAD - new Ebloa and Infectious disease tool]]> Good morning.  Are there any stragglers still running ProQA 3.4 besides me? We have just gotten the new infectious Disease Surveillance tool and  are trying to get the CAD parameter table for ProQA Interface to recoznize the new data that is being sent.  I was wondering if anyone could share what their Parameter Table rows look like.

]]> 2014-10-23 14:01:47 Etc/GMT <![CDATA[Test Post for Subscription Access]]> Test Post for Subscription Access

]]> 2014-08-11 13:59:57 Etc/GMT