Mobile Responder Cases (SRs):

1. No Change Location Functionality
   1. Officer safety issue when leaving event location for investigation purposes etc.
   2. LOI
2. Open Street Map Tiles Not Downloading on ios phones

1. Compose Message
   1. Error on when attempting Terminal Seacrh

1. Unable to copy and paste to and from clipboard
   1. This is especially important between different apps.
      1. Eg: Note taking apps.
2. "UseMapLegendTableAsMapSource" Set to "true"
   1. ArcGis is not supported
3. Add Event Comments form is not modal
   1. Add comments form will close if you inadvertently touch another area of the screen causing you to lose the comments you were typing.
4. Clicking on Notification does not direct you to reason for notification.
   1. Eg: If you get an Event Updated notification, clicking it does not take you to the event. This is the same with a new message etc.
5. No Notification Indicator (Red Eye) on Bolo Icon for Unread Bolos
   1. Should be similar to new messages icon
6. Request Ability to Add Attachments to Bolos.
   1. Subject/Vehicle images etc.
   2. Similar to adding attachment to message/event
7. Unit Properties - Add Person
   1. No ability to add your partner to your unit.
8. Lists (Event Type, Device)
   1. Make lists into a "start typing ... filtered lookup list" or fast "spinner"
   2. Rather than having to scroll through 1000 radios in an option list dropdown

I can't find any documentation on how to configure the Multi-Map to use another map source, e.g. Bing.  It seems the vemap configuration is the same as the google map and would not support Geofencing (i.e. not Multi-Map).

We would greatly appreciate any information and assistance.

Sarah Byram

Actually, ED (EnRoute in french) is associtad with these functions. We would like to use something else, like, for example, CE (ChangeLocation in french)

Is there anything we need to be aware of config-wise or function-wise for MPS with Windows 10 when GPS is sent via broadcast udp from the GPS modem?  The vehicle has it's own mini network.  

Some vehicles are working well and others' MPS is not getting GPS data.  Nothing.  gpsArchive folder is empty.

Socket config:

<Socket protocol="Udp" address="Any" port="5067" writeAddress="127.0.0.1" writePort="5067"/>

Thanks!

Sarah

I am troubleshooting connection issues and update delays in MPS 9.2 and 9.3. 

What determines how often the monitors are updated?   UEDelta is set to send a report every 5 seconds.  However, in 9.3 the \data\archive\toClient\UeDeltaReports folder doesn't have a new report every 5 seconds.  It looks like 6-8 per minute.  Nothing fancy here as far as one uedelta/one agency/no isolation, normal cop shop.

In addition, the 'Last update' time, updates anywhere from 5 seconds to a minute.  It seems to be somehow connected to GPS updates as well.  If MPS has GPS and is moving, the monitor updates happen more frequently.

I would apprecieate any insight into how these pieces are related.  And if there are any differences between 9.2, 9.3 and 9.4.

Thanks in advance!

Sarah

But, this done, we want to display into myinbox, events that are corresponding to selected beats.

Can't find where MPS matches incoming events vs AutoEventFilter.xml

Any idea?

We tried clearing the cache...  Client Version is iOS 4.9.18.

Is anyone else having this issue?

Thanks,

Sarah

It does some but it does not save nodes definition. For example, according to my user definition into caddbm, I have access to nodes P1, P2, P3, P4 and IQ. In netviewer, 99% of my time, I only want to see P2 and P3. So each time I log on netviewer, I have to configure my session and select out P1, P$ and IQ. It worsk fine for this session but if I log out and log on again, I have to do it again...

Thanks

Any volunteer?

Where 102 is the appartment number

On MPS, into event search, I can type the address 784 MYSTREET MYSTREETTYPE MYCITY then click on verify button.

It will bring back 784 MYSTREET MYSTREETTYPE MYCITY: @OWNERNAME

then If I execute it, it will retreive all records that matches exactly the address

Impossible to get records that have been created with an appartement number.

Any idea? (except asking dispatchers to enter appartment number in another field)

I looked into help files and somewhere it talks about archive folder "toclient".

For example, I wish to be able to put an XML file into a folder (like Toclient) and hope that MPS will take that file, take the content of the file and execute what's in it (like add remark to an event history)

Is it possible? If yes, any documentation would be appreciate

Wow this font is really small...

by default, it's 6 and in our config we have 10.

Is there any issues other than scrolling bar if we increase it again (to 20 for example)?

Performances will not be affected?

And if we want to have all events displayed, can we use a padsize value like 99999

Would love to hear if someone has already been down this path!

Thank you for your time,

Sarah Byram

Halton Regional Police Service

Ontario, Canada

Then once the error is exited out it closes down MPS. Did or does anyone have this issue and if so how did you fix it? 

Thanks 

Hoping someone can point me in the right direction.

In our CAD 9.4 Mobile Responder 5 setup , users are able to perform a log off, putting the unit into a logoff "pending logoff" state, when they have events assigned.

How can we prevent log off entirely when the unit has events assigned?

Custom Javascript on the navmenu seems to cause issues with other 'buttons' in navmenu.

In MDT MustBeUnAssigned is set to 1 in the UserData1 for the MDT logoff command, tried bMustBeUnAssigned too.

I welcome all and any ideas, good people

Many thanks

Aidan

Unmanned unit dispatched by CAD (has no personnel associated)

Once sufficient personnel arrive at the fire station, the unit marks themselves En Route on MPS.

A pop-up window presents to the MPS user with entry form to log the number of qualified personnel on board.

The number is written to the database along with the En Route status, presenting in un_hi as a single row.

The solution has to allow for easy reporting on the number of personnel on each unit assigned to an event. I have handled the forms (currently just writing a unit history comment), and can handle all the activity in getting the information into the Event Reports.  The part I don't know how to handle is getting the custom fields updated with the ER command.   A similar topic posted recently which was writing to cd_units, but was not associated with a status change and not recorded to the un_hi specifically.  The post also did not detail how it was accomplished unfortunately.